Speaking to kenyagist.com, a representative from the Kenya Association of Private Hospitals, Patrick Ogowe, noted that the insurer pays little in claims as compared to public facilities.
“Yes, they (NHIF) at times don’t even end up paying (in claims). We are compiling a number of complaints from our facilities before releasing an official report,” he stated.
The private hospitals sector has been at loggerheads with the insurer over a number of issues. Recently, more than 800 private hospitals had sued NHIF over the newly introduced biometric registration- with the hospitals claiming that they were given a limited time to comply with the new changes- which further affected patients access to the service.
More to follow